If you can’t find the answer to your question below, why not ask ABTN’s editor by sending your question to FAQ@abtn.co.uk
I want to know all the airlines that fly direct to my destination. Is there an easy way to do this?
Yes, you can find out where every airline flies to and from by visiting the ABTN Advice Centre and clicking on ‘Who Flies Where’. To access this facility directly, simply click here
How do I ensure my special dietary requirements are catered for?
Airline websites are not always forthcoming with the dietary requirements they cater for, although most will accommodate when asked. For anything more specific than a 'vegetarian' option (such as gluten free or kosher food) call the airline before you book any flights. Websites such as http://www.airlinemeals.net can provide some useful information on what to expect from various airlines. Always double-check before flying that your meal has been requested, and look out for an indication of your needs on your boarding pass.
How do I avoid getting ripped off by airport taxis?
Check the going rate of an airport taxi, either by asking your hotel when you book your accommodation or within the airport terminal when you land. Confirming the price with the driver before you set off and having an awareness of the route you should be taking also ensures that you don't get over-charged. Booking transport through a worldwide taxi company avoids possible queues and guarantees a fair price.
How do I get to Manhattan from New York airports?
The easiest option from both JFK and Newark is to take a taxi into the city. The journey from JFK takes between 30-60 minutes and costs $30 plus $4 for bridge toll and tip. From Newark the trip is shorter (20-45 minutes) but more expensive at $30-$38, plus $10 for tolls. Airport buses provide a cheaper option, and will take you to Grand Central, Port Authority, or Penn stations, plus major hotels, for $11-$14. Train transport is a little trickier from JFK as you have to get a shuttle bus to the long-term car park before getting to the station. Newark, however, has linked its internal monorail to major train networks AmTrak and New Jersey Transit, which makes train travel more accessible.
What are the parking options at London City airport?
Parking at London City airport is straightforward as there are just two options: the short-stay car park located next to the terminal, and the main car park which is a short walk away. There is also the option of valet parking in the short-stay car park, at no extra cost. Short-term parking is around £2-3 cheaper per hour in the main car park, and £5 cheaper for each 24-hour period. A day in short-stay is £30, in the main car park £25. Advance booking is not necessary for the main car park, although you can do so for trips over 3 days via the airport website. A 3-day ticket costs £62.44, and the price increases by around £12 for each additional day.
What is the best way to get into central London from London airports?
All London airports have an express train service into the city and Heathrow is served by a tube route. Always check what area of London you need and this will help determine which airport to fly into. For example, if your meeting is in the city then London Stansted or Luton will be the best option, however, if you need the West End then Heathrow and Gatwick should be your preferred choice.
What is a travel policy and should I get one?
A travel policy is when a company has guidelines on what services their staff can use to get the best deals. For example, you can use a selection of airlines and stay in certain hotels. This can be a very good way for your company to save money and monitor what your business travellers are doing.
It can be restrictive if your policy isn’t well thought through. For more information and advice on creating and managing your travel policy, see our ‘How To’ Guide Creating a Successful Travel Policy.